Apps Don't Fix Themselves
We keep your mobile applications running properly when systems change, devices update, and operating systems decide to break things. Real technical support for apps that need to actually work.
See What We HandleHow We Keep Apps Working
Most app issues follow a pattern. We've sorted out problems for over 140 applications since 2023, and the process usually looks something like this.
First 48 Hours
Initial diagnosis happens fast. We identify what broke, which devices are affected, and whether it's urgent or can wait.
Week One
Testing begins on affected devices. We replicate the issue, document behaviour, and start isolating the root cause.
Weeks 2-3
Fix implementation and validation. Code updates go through proper testing before deployment to prevent new issues.
Ongoing
Monitoring continues after deployment. We watch for edge cases and ensure the fix holds across different scenarios.
Numbers From Actual Work
Here's what happened with our clients in 2024. These aren't projections or aspirations. Just what we measured when apps stopped crashing and started working properly again.
Average reduction in app crashes after our first maintenance cycle
Typical response time from bug report to deployed fix
Updates pushed across client applications in 2024
Average downtime prevented through proactive monitoring
What Actually Breaks Apps
Operating system updates, API changes, and device fragmentation cause most mobile app problems. We handle the technical mess so you don't have to think about it.
OS Update Support
Android and iOS release major updates twice yearly. Each one can break existing functionality. We test your app against beta releases before they go public.
Backend Integration
Your app talks to servers, payment systems, and third-party services. When those connections fail, we diagnose whether it's your code or theirs.
Performance Fixes
Slow load times and battery drain drive users away. We identify bottlenecks, optimize code, and reduce resource consumption systematically.
Our warehouse app stopped working after the iOS 17 update in September. Staff couldn't scan inventory, which meant nothing shipped for almost a day. StreamOnLighta diagnosed it within hours and deployed a fix by the next morning.
Operations Director, Retail Logistics
Their team fixed a critical scanning function failure that affected 45 warehouse staff across three locations. Total downtime was 16 hours instead of the projected 3-5 days our internal IT estimated. We've had them on retainer since October 2024.
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