Building Mobile Excellence Together
StreamOnLight operates at the intersection of mobile app support and strategic growth. We've spent years refining how apps stay reliable after launch. Now we're looking for partners who see the long game in mobile infrastructure.
The Team Behind the Platform
You're not backing an abstract concept. You're backing people who've debugged thousands of production issues, guided app owners through tough updates, and built systems that actually prevent problems instead of just reacting to them.
Jasper Faulkner
Technical Operations
Started as a mobile developer in 2014. Saw too many apps fail not because of bad code, but because teams didn't know how to maintain them. Built our monitoring protocols that now track over 200 production environments.
Adelaide Kowalczyk
Client Success
Former product manager who grew tired of watching great apps lose users to preventable issues. She designed our client communication framework that keeps app owners informed without overwhelming them with technical noise.
Tavish Pemberton
Infrastructure
Spent eight years in enterprise cloud architecture before joining us. Believes app support shouldn't feel like firefighting. Built the automated systems that handle routine updates while humans focus on complex problem-solving.
What We've Actually Built
Prevention Over Reaction
Most support companies wait for things to break. We built predictive monitoring that catches issues before users notice them.
Our system analyzes performance patterns across different user segments. When an update might cause problems for specific device types or OS versions, we know before deployment happens.
This isn't theoretical. Last quarter, we prevented 47 potential crashes that would've affected roughly 12,000 users across our client base.
Update Management
We handle the entire update lifecycle—testing, deployment staging, rollback protocols if needed.
- Compatibility testing across 18 device categories
- Gradual rollout strategies that minimize risk
- Version control systems designed for mobile
Real-Time Support
When critical issues emerge, response time matters. Our average acknowledgment time is under 12 minutes during business hours.
We maintain dedicated support channels with clear escalation paths. No ticket systems that feel like shouting into the void.
Documentation That Works
Every app we support gets living documentation that evolves with each update. App owners understand their own systems better because we explain what we do and why.
Current Position and Growth Path
We're not chasing explosive growth. We're building sustainable infrastructure that serves clients well while creating room for strategic expansion.
Where We Stand in 2025
We support 34 active mobile applications across retail, education, and local services sectors. Our client retention sits at 91% because apps that work well rarely switch support providers.
Revenue has grown steadily—about 28% year-over-year since 2023. Not explosive, but consistent and profitable. We've been cashflow positive since our second year of operation.
From 12 apps in early 2023 to 34 apps by mid-2025. All through referrals and word-of-mouth in the Australian mobile development community.
What Investment Enables
We're looking at expanding our technical team by four specialists over the next 18 months. This lets us take on larger enterprise clients who need more comprehensive support structures.
The other priority is building out our automated testing infrastructure. Right now, some processes still require too much manual oversight. We want to automate the routine stuff so our team can focus on complex problem-solving.
Moving beyond startups and SMEs into mid-market companies with multiple apps and more complex support requirements.
The Australian Mobile Market
Australia has around 21 million smartphone users, and app usage continues climbing. But most development agencies don't offer robust post-launch support—they move on to the next build.
This creates opportunity for specialized support providers. We're positioned in a market segment that's underserved and growing as more businesses depend on mobile apps for core operations.
Investment Structure
We're open to discussing equity partnerships with investors who understand technical service businesses. The conversation matters more than the specific numbers at this stage.
What we're not interested in: pressure to scale faster than our quality standards allow. We've turned down clients when we didn't have capacity to serve them properly.
Ideal partners bring either technical expertise in mobile infrastructure or connections within the Australian business community that could facilitate strategic partnerships.
Let's Talk About Partnership
If you're interested in supporting a company that prioritizes sustainable growth and technical excellence, reach out. We're happy to share detailed financials, client references, and discuss how partnership could work.
Get in Touch