Mobile App Support That Actually Works
We keep your apps running smoothly so you can focus on what matters. Real support from people who understand the Australian mobile landscape.
Keeping Your App Running Right
Look, apps break. Operating systems update overnight. Users find bugs you never expected. And suddenly your business tool isn't working properly.
We've been doing this since 2019, mostly with small Australian businesses who need reliable support without the corporate runaround. Our team monitors your app daily, fixes issues before they become problems, and keeps everything compatible with the latest iOS and Android updates.
- Daily monitoring and health checks across devices
- Quick fixes for crashes and performance issues
- OS compatibility updates (usually within 48 hours of new releases)
- Security patches and vulnerability management
- Database optimization and backend maintenance
- Bug tracking and resolution with clear communication
How We Handle Updates
Not every update needs to be a massive project. Sometimes you just need a feature adjusted or content refreshed. Here's how we typically work with clients throughout 2025.
Regular Maintenance
Monthly updates to keep your app current with platform requirements. We test everything on real devices before deployment and handle the App Store and Google Play submission process.
Feature Improvements
When you need to add functionality or refine existing features, we work in two-week sprints. You get progress updates every few days and can test new features before they go live.
Emergency Response
Critical issues get immediate attention. We aim to have someone looking at urgent problems within two hours during business hours, and we've got an on-call system for after-hours emergencies.
Who You'll Be Working With
Small team, direct communication. No account managers or ticketing systems unless you want them.
Saoirse Kilbride
Lead Support Engineer
Handles most of the day-to-day support requests. Been with us since early 2023 and knows our client apps inside out. Usually responds within an hour during business hours.
Linnea Bergqvist
Senior Developer
Takes care of more complex updates and feature additions. Works on backend systems and API integrations. Available for technical discussions when you need to plan bigger changes.